Last Updated: October 2026
At Hey Preety, we respect your privacy and are committed to protecting the personal information you share with us when you visit our website, place an order, contact us, or use our services.
When you place an order, create an account, contact us, or interact with our website, we may collect information such as your name, email address, phone number, delivery and billing address, order details, and other information you choose to provide.
We may also collect limited technical information about how you use our website, such as browser type, device information, IP address, pages visited, and similar website usage information.
We may use your information to process and deliver your orders, communicate with you about your purchase, provide customer support, manage returns or exchanges, improve our website and services, prevent misuse or fraud, and send promotional communications where appropriate.
For delivery and after-sales support, please also review our Shipping Policy and Refund & Exchange Policy.
To complete your order, we may share the necessary delivery information with courier and logistics partners. This may include your name, phone number, delivery address, order reference, and other details required to deliver your parcel.
You can read more about delivery timing and charges in our Shipping Policy.
Hey Preety may offer payment options including Cash on Delivery and other payment methods made available on the website.
Where a third-party payment service is used, payment processing may be handled by that provider under its own privacy and security practices. Hey Preety does not intentionally store sensitive payment credentials that are processed directly by an external payment provider.
Our website may use cookies and similar technologies to support essential website functionality, remember preferences, understand website usage, and improve the shopping experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.
We do not sell your personal information.
We may share information only where reasonably necessary with service providers that help us operate our business, such as courier companies, payment providers, hosting or technical service providers, and other partners involved in fulfilling your order or providing our services.
We may also disclose information where required by applicable law or where reasonably necessary to protect the rights, security, or integrity of Hey Preety, our customers, or our website.
We take reasonable measures to protect the information provided to us. However, no online system, website, or electronic transmission can be guaranteed to be completely secure.
We may retain order, customer service, account, and transaction-related information for as long as reasonably necessary to operate our business, provide support, maintain records, resolve disputes, and meet applicable legal or administrative requirements.
If you receive promotional communications from Hey Preety, you may request to stop receiving them by contacting us.
Transactional messages relating to your orders, payments, delivery, returns, or customer support may still be sent where necessary.
Our website may contain links to third-party websites or services. Hey Preety is not responsible for the privacy practices, content, or security of third-party websites.
If you would like to ask about, correct, or request an update regarding personal information you have provided to Hey Preety, please contact us using the details below or through our Contact page.
We may update this Privacy Policy from time to time to reflect changes in our services, website, or business practices. The latest version will be published on this page.
Your use of our website is also governed by our Terms of Service.
If you have any questions about this Privacy Policy, please contact Hey Preety:
Email:
heypreety.com@gmail.com
WhatsApp / Phone:
+92 339 7700040
